Remote Support
Many computer problems can be fixed in minutes without anyone coming to your home. You download a small app, share a code, and we connect to your computer securely — you watch the whole time.
Everything
we handle.
Good to know
- Nothing is installed permanently — Splashtop SOS closes when you do.
- Hardware failures require an on-site visit.
- We can often help the same day, sometimes within the hour.
Remote desktop connection
We connect to your Windows PC or Mac securely using Splashtop SOS.
Software troubleshooting
Email issues, printer problems, slow performance, application errors — fixed remotely.
Virus & malware removal
Many infections can be cleaned remotely without needing to bring in your computer.
Settings & configuration
Wi-Fi passwords, account settings, email setup — guided or done for you.
Guided walkthroughs
We share your screen and walk you through anything you're unsure about.
Follow-up support
If the same issue recurs, we address it at no additional charge.
Three simple steps.
Call or Text
Reach out and describe your issue. We'll confirm remote support is the right approach.
Download & Share Code
Download Splashtop SOS and share the 9-digit code with us. Takes under 2 minutes.
Watch Us Fix It
We connect and resolve the issue while you watch. You can end the session any time.
Ready to connect?
Visit our Remote Support page to download Splashtop SOS.
Ready to get started?
Reach out and we'll get back to you the same day.